Privacy Policy
Our website respects your privacy and seeks to protect your personal data.
This privacy policy explains how we collect and use your personal data (under certain circumstances). It also describes the procedures used to ensure the confidentiality of your information. Finally, this policy outlines your options regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you agree to the practices described in this policy.
The protection of your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms specified in this privacy policy. We will collect information if necessary or if it is directly related to our relationship with you.
We will retain your data in accordance with the law or use it for the purposes for which it was collected.
You can browse the site without having to provide personal data. Your personal identity remains anonymous throughout your visit to the site and is not exposed unless you have a special online account on the site which you access with a username and password.
1. The Data We Collect :
We may need to collect your information if you wish to place an order for a product on our site.
We collect, store, and process the data necessary to complete your purchase on our site to secure any potential requests that might arise later, and to provide you with the services at our disposal. We may collect personal information, including but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.
We use the information you provide to process your requests and to provide you with the services and information displayed on our site that you request. Additionally, we use the information to manage your account with us, verify your financial transactions online, audit data downloads from the site, identify site visitors, develop designs and/or content for site pages, and assign them to users. We conduct various demographic studies and send useful or required information to users, such as information about products and services, if you do not object to being contacted in this regard. We may communicate by email to provide details about other products and services if you wish. If you prefer not to receive any promotional or marketing communications, please opt-out at any time.
We may provide your name and address to a third party to deliver your order (e.g., delivery agent or supplier).
We may be able to store details about your current order on our site, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will submit soon. You can also manage your address details. You must also commit to maintaining complete confidentiality when accessing your personal data, so do not make it available to unauthorized third parties. We assume no responsibility for the misuse of passwords, unless such misuse is caused by our error.
- Other Uses of Your Personal Information
We may use your personal information in opinion surveys and marketing studies, at your discretion, for statistical purposes while ensuring complete confidentiality, and you have the right to withdraw it at any time. We do not send responses to third parties. Your email address is only disclosed if you wish to participate in a competition. We keep survey responses completely separate from your private email.
We may send information about us, the site, or our other sites, or our products, sales, offers, newsletters, and other matters related to our group companies or partners. If you do not wish to receive these additional details (or some of them), please click the "unsubscribe" link in any email sent to you, and we will stop sending you these details within seven working days (excluding Saturdays, Sundays, and national and religious holidays) of receiving your notification. We will contact you to inform you about the information if it is unclear.
We may use certain data, while preserving site privacy and confidentiality, for other purposes, including verifying user locations after their visit to the site or links in emails while subscribing to receive them, and providing this anonymous data, which does not allow the identification of your actual personal identity, to a third party, such as publishers. However, this data will not identify you (as it is not personally identifiable).
- Competitions
In the context of any competition, we use the data to inform winners and announce our offers. You can find more details about the terms of participation in each competition separately.
Third Parties and Links to Websites
We may transfer your information to other companies in our group or to our agents and contractors to assist us with related transactions in accordance with the terms of this privacy policy. For example, we may turn to a third party to help us deliver products, receive payments from you, and use them for statistical or marketing research purposes or to assist our customer service team. We may need to exchange information with a third party to protect ourselves against fraud and reduce credit risk. In the event that our company or part of it is sold, we may transfer our databases containing your personal information. Except as stated in this privacy policy, we will not sell or disclose your personal data to any third party without your prior approval, unless required for the purposes specified in this privacy policy, or if required by law. The site may contain third-party advertisements or links to other websites or frameworks of other sites. We inform you that we are not responsible for the privacy policies of third parties or the content of those policies applied on other sites, nor are we responsible for third parties to whom we transfer your data in accordance with this privacy policy.
2. COOKIES
Accepting cookies is not a prerequisite for visiting the site. However, we find that the site's "cart" functions cannot be used and requested for any purpose without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your computer’s hard drive. Cookies can be used to discover an IP address (Internet Protocol), saving you time when on the site or when you wish to visit it. We use cookies to ensure your comfort while navigating this site (e.g., remembering your identity when you wish to modify your cart without re-entering your email address) and do not obtain or use other information about you (e.g., for targeted marketing purposes). You can configure your browser not to accept cookies, but this will limit your use of the site. We hope you ensure that our use of cookies contains no personal or private information and is free from viruses. This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for the website operators on its activity, and provide other services related to website activity and Internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on Google’s behalf. Google will not associate your IP address with other data it holds. You can refuse to use cookies by selecting the appropriate settings on your browser, but please note that you may not be able to enjoy all the features of the site. By using this site, you consent to Google using your data as described and for the purposes described above.
3. Security
We use appropriate security techniques and procedures to prevent unauthorized or illegal access to your information or its loss or destruction. When we collect data through the website, we store your personal information in a database on a secure online server. We use firewall systems on our servers. When we collect payment card information electronically, we protect it using encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any hacker to decrypt your information, as we cannot guarantee 100% protection. We strongly advise against sending any credit or debit card details when communicating with us electronically and without encryption. We implement physical, electronic, and procedural safeguards for the collection, storage, and disclosure of your information. Our security procedures sometimes require us to ask you to verify your identity before disclosing your personal information. It is your responsibility to protect your password and computer from unauthorized use.
4. Customer Rights
If you are concerned about your data, you have the right to request access to the personal data we hold about you or that was previously provided to us. You have the right to request the correction of any errors in your personal data, and this is done free of charge. You also have the right to request, at any time, that we cease using your personal data for direct marketing purposes.