FAQ

Frequently Asked Questions

What are the delivery times?

We do our best to process your order as quickly as possible, delivery times are generally between 1 and 5 days, excluding launch and promotional periods.

What are the delivery rates?

Delivery rates in Morocco are:

• 20 Dhs inside Casablanca.
• 35 Dhs outside Casablanca.

Delivery is free for orders over 500 Dhs.

How can I benefit from free delivery?

We offer free delivery when your order exceeds 500 Dhs.

How do I pay for my order?

Orders are paid for in cash on delivery.

I have a missing or defective item in my order. What should I do?

Please contact us at [phone number] or [contact@3tinidaksleeve.com ]. We will be happy to address your request.

Can I modify or cancel my order?

We do our best to process and ship your orders as quickly as possible. Once shipped, it is not possible to cancel your order. However, you can modify your order if you contact us within a few hours after placing it, provided the order has not yet been dispatched.